Terms of service

Last updated: 1/12/25

Welcome to PokéPiece. By accessing or using our website (pokepiece.in) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental/guardian supervision.

  • You will not use our products or services for any illegal or unauthorized purpose.

  • You agree not to harm, interfere with, or misuse the website in any way.

We reserve the right to refuse service to anyone for any reason at any time.

2. Accuracy of Information

We strive to ensure all product descriptions, prices, and images are accurate. However:

  • Occasional errors in pricing, availability, or content may occur.

  • We reserve the right to correct any errors without prior notice.

  • Colors and images may appear slightly different depending on device display.

3. Products & Availability

  • PokéPiece India offers Pokémon-inspired collectibles, cards, and merchandise.

  • Product availability is subject to change without notice.

  • We may limit quantities or discontinue products at any time.

4. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR).

  • We reserve the right to update or modify prices at any time.

  • By completing a purchase, you agree to provide accurate payment details.

Accepted payment methods may include UPI, credit/debit cards, net banking.

5. Order Processing & Shipping

  • Orders are processed within 3–5 business days.

  • Delivery times vary based on location and courier service.

  • Once shipped, orders cannot be cancelled.

  • Shipping delays caused by couriers, weather, or external factors are not the responsibility of PokéPiece.

For more details, please review our Shipping Policy.

6. Returns, Refunds & Cancellations

Our Refund Policy applies to all orders.

  • Returns are only accepted for damaged or incorrect items.

  • Opened cards, sealed products, and collectibles are not eligible for return.

  • Refunds are processed only after inspection and approval.

Please review our Refund Policy for complete details.

7. User Accounts

If you create an account:

  • You are responsible for maintaining the confidentiality of your login details.

  • You agree to provide accurate and up-to-date information.

  • We may suspend or terminate accounts that violate our terms.

8. Prohibited Activities

You agree NOT to:

  • Use the website for fraudulent or harmful activities

  • Attempt to hack, interfere, or breach our security

  • Replicate, sell, or exploit any part of the website without permission

  • Upload viruses, malware, or harmful code

9. Limitation of Liability

PokéPiece is not liable for:

  • Misuse of products

  • Losses caused by third-party courier services

  • Typographical errors or incorrect product listings

To the maximum extent permitted by law, our liability is limited to the amount you paid for the product.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.

13. Changes to Terms

We may update or modify these Terms of Service at any time.
Continued use of the website means you accept any changes.

14. Contact Information

If you have questions about these Terms, please contact us at:
📧 pokepieceindia8@gmail.com
📞 9953595635
📞 7678699302
📍 PokéPiece